Delivery Information

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We offer a standard delivery (2-4 working days) charge to mainland UK* of £15 plus vat for goods to a maximum of 30kg in weight or 1 metre in length.

Delivery charges for any products that fall outside those parameters are subject to discussion and agreement with our Customer services helpline team who can be contacted on the following telephone number +44 (0) 1769 575990.

*Excludes Channel Islands , Isle of Man , Isles of Scilly and Scottish Highlands.

Euro zone Delivery Information

All Euro zone deliveries are calculated on an individual basis including both delivery timeline and delivery charge. Please contact our Customer services helpline team on the following telephone number to obtain a delivery charge quotation +44 (0) 1769 575990 or by email to info@sclwater.co.uk.

International Delivery

All International deliveries are calculated on an individual basis including both delivery timeline and delivery charge. Please contact our Customer services helpline team on the following telephone number to obtain a delivery charge quotation +44 (0) 1769 575990 or by email to info@sclwater.co.uk..

Returns

 

Unused, unaltered items may be returned at the buyer’s expense for credit upon SCL Water Ltd once prior written consent has been obtained and upon the terms specified by us.  The buyer assumes all risk of loss of such returned goods until actual receipt and acceptance by us.

 

In order to process a return you must obtain a GRN (Goods Return Number.) and form from the SCL Water Ltd Customer Services helpline.  +44 (0) 1769 575990.

A goods return form will be emailed to you to complete and attach to your package. Please note returns will not be processed without a goods return note or Invoice number.

Customer Services

Tel: +44 (0) 1769 575990
Fax: +44 (0) 1769 574117

Email: Info@sclwater.co.uk

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