We are committed to safeguarding the privacy of our customers; This policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
a) Information relating to any transactions carried out between you and us on or in relation to our website, telephone or email order process, including information relating to any purchases you make of our goods or services.
b) Information that you provide to us for the purpose of registering with us (including name, address, telephone number and email address.)
c) Any other information that you choose to send to us and
(2) Using your personal information
We may use your personal information to:
(a) Administer the website
(b) Enable your use of the services available on our websites
(c) Send you goods purchased
d) Send statements and invoices to you, and collect payments from you
e) Send you general (non-marketing) commercial communications
f) Send you email notifications which you have specifically requested
g) Keep the website secure and prevent fraud
We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
(a) To the extent that we are required to do so by law;
(b) In connection with any ongoing or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
d) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(4) International data transfers
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
You expressly agree to such transfers of personal information.
(5) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and other login details confidential
(6) Policy amendments
(7) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) The payment of a fee (currently fixed at GBP 10); and
(b) The supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].
We may withhold such personal information to the extent permitted by law.
(8) Third party websites
The websites contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(9) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.